Frequently Asked Questions

Questions? Questions? Questions?

We got your answers below! If you do not see your answer please email us at info@coffeebear.com

Coffee Questions

When Do You Roast?

How do I brew my coffee?

What is a Traditional to Modern Scale?

Are we Fair Trade?

What is the best way to store my coffee?

Shipping Questions

Why was my card charged twice?

Why is my shipment delayed?

Where is my order confirmation?

Why was my order marked as delivered but it was not?

What do I do if my order arrived damaged?